At Zenoocart, customer satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help.

Returns

• You have 7 calendar days from the date of delivery to request a return.

• To be eligible for a return, your item must be:

  • Unused, unworn, and in the same condition as received.

  • In its original packaging with all tags, manuals, and accessories.

• Certain items are non-returnable, such as:

  • Personal care items (e.g., patches, skin-contact products).

  • Items marked as "Final Sale."

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within 5–7 business days.

• Shipping charges (if any) are non-refundable.

Exchanges

• We only replace items if they are defective, damaged, or incorrect.

• If you need an exchange, contact us within 7 days of delivery.